Terms of use

Last updated November 8, 2026

These terms apply to everyone who uses the Signature Property Management app (the “app”): the staff of Signature Property Management (the “company”), property owners and tenants. The app is built and hosted for the company by Soft Spot Tech. By signing in, you agree to these terms.

Your account

• Accounts are created by invitation. Keep your password private and don’t share your login.
• You are responsible for what is done with your account. Tell the company straight away if you think someone else has used it.
• Each person may use the app only for their own role: staff for the company’s work, owners for their own properties, tenants for their own account.

Licence to use the app

You may use the app for the purposes above while you have an account. You may not copy, resell or reverse engineer the app, try to get into accounts or data that aren’t yours, or interfere with how it runs.

Payments

Rent, fees and other charges are set by your lease and by the company. Online payments are processed by Cardknox; a payment counts once it is received. Refunded, reversed or returned payments put the amount back on your balance. Questions about a charge go to the company.

QuickBooks Online

The company may connect its own QuickBooks Online account. The app then sends the company’s financial activity to QuickBooks, one way. The company can disconnect it at any time. Use of QuickBooks is also subject to Intuit’s own terms.

Messages

The app sends emails and text messages about your account (for example, rent reminders and maintenance updates). You can choose email or text in your settings. For text messages, reply STOP to stop receiving them; message and data rates may apply.

Availability

We work to keep the app available and your information safe, but the app is provided “as is”, and there may be interruptions for maintenance or reasons outside our control. Keep your own copies of documents you need.

Limitation of liability

To the extent the law allows, Soft Spot Tech is not liable for indirect or consequential losses arising from use of the app. Nothing in these terms limits rights you have under the law or under your lease or management agreement with the company.

Changes

These terms may be updated. The date at the top shows the latest version; continuing to use the app means you accept the update.

Privacy

How your information is used is explained in the privacy policy.

Questions

Contact Signature Property Management, or Soft Spot Tech at softspottech.com.